RAC


The problem

The RAC – a leading motoring services organisation with over eight million members – recently launched RAC Advance, a telematics solution. RAC Advance provides motorists with a “magic box” that will monitor driving behaviour, rewarding good drivers with savings on their vehicle insurance and offering advice on potential fuel efficiency savings.

The pioneering technology can also warn drivers about faults in their cars before they breakdown, has built in crash detection, as well as having wide scale application for the tracking of commercial fleets.

The RAC needed help integrating their new telematics platform into the core business, managing the platform, and developing the product offering further.

The solution

Our technical team – who have specialist capability in the telematics industry and already provide consultancy, development and support devices for the NHS, Masternaut and GlobaVista, to name a few – provided the perfect strategic partnership, bringing expertise in cloud-hosted systems to the table too.

Initially, Control F1 conducted due diligence, quality reviews, technical support and knowledge capturing activities, assisting the RAC’s internal team in assimilating the new telematics division into the business.

We have since been contracted by the RAC as their technical partner to deliver the product’s roadmap, by extending and building upon the existing platform. In addition, we continue to manage the platform and provide 3rd line support.

The results

Control F1 manages the RAC Advance Platform, ensuring continuity of service and rapid delivery of the RAC’s product roadmap. This strategic relationship has enabled the RAC to focus on the commercial success of it new product.

Nick Walker, MD of the RAC’s telematics division said:

“Our work with Control F1 has been fundamental in terms of developing and improving our market leading telematics offering. Through heavily embedding our Advance platform into Amazon’s cloud ecosystem, Control F1 has helped to provide the RAC with a strong competitive advantage, significant operational cost savings, and simpler and more robust scaling, redundancy and archiving strategies. It’s important not to see telematics just as a stand-alone product, but as a technology that sits behind a whole range of services we offer, and that makes it a much more powerful offering. With the help of Control F1 we are seizing the opportunity to drive the telematics proposition at the RAC, and to be at the forefront of a big step change in the industry as a whole."

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Control F1 has recently become part of Intercept IP Group. We're still the same team, working out of the same offices on the same exciting projects, but we've now got a whole host of extra expertise, support and partners, allowing us to expand our horizons and deliver even more innovative solutions for our clients old and new.

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